Thu, 06 Mar 2025

Thu, 06 Mar 2025 Worst train companies to be named and shamed

Millions of passengers will be able to see cancellation and delay data in train stations

* Train cancellation and delay data will be published at over 1700 railway stations in England from Thursday.
* The data, updated every 28 days, shows that between July 1 and September 30: + 4.2% of train services were cancelled + Only 67.7% of services ran on time
* The government will display the information on large digital boards at major stations, with smaller stations showing QR codes.
* The data will also be available online through a new portal that is accessible to screen reader users.
* Transport Focus welcomes the move, saying it's about rebuilding trust and making performance information more relevant to individual passengers.
* Rail industry leaders say the move shows the industry's commitment to putting things right for customers frustrated by cancellations and delays.
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