Sat, 07 Jun 2025

Sat, 07 Jun 2025 'I burst into tears': How airline carry-on confusion triggered legal row

Budget airlines may be forced to standardise rules on underseat bags, under a proposed change to EU law.

* EasyJet passenger Benjamin Till was charged £48 to bring his underseat bag on board due to its size, despite thinking it met the airline's requirements.
* The incident highlights a common problem with budget airlines' baggage rules, which can be confusing and inconsistent.
* EU transport ministers have proposed standardised sizing for free underseat baggage, measuring up to 40x30x15cm (including wheels and handles).
* The proposal would apply to EU-based airlines, including EasyJet and Ryanair, but not third-party airlines.
* Some consumer groups, such as the European Consumer Organisation (BEUC), argue that the proposed rules do not go far enough and legitimise "charging for reasonably sized hand luggage".
* Airlines, such as Ryanair, say their baggage policies comply with EU law and are designed to keep fares low.
* The current situation is causing problems for passengers who fall foul of airline rules, with some being charged hefty fees to upgrade or store oversized bags.
* Changes to EU laws could affect UK passengers travelling to or from an EU destination using an EU-based airline.
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