Wed, 02 Jul 2025

Wed, 02 Jul 2025 Qantas data breach exposes up to six million customer profiles

The airline was hit by a cyber attack on a platform storing names, email addresses and phone numbers.

* Qantas detected unusual activity on its third-party customer service platform on June 30, affecting 6 million people.
* The breach includes names, email addresses, phone numbers, birth dates, and frequent flyer numbers, but passport details, credit card information, and personal financial info were not compromised.
* The airline is still investigating the extent of the breach, but expects a "significant" amount of data to have been stolen.
* Qantas has notified authorities, including the Australian Federal Police, Australian Cyber Security Centre, and Office of the Australian Information Commissioner.
* CEO Vanessa Hudson apologized for the breach and assured customers that operations and safety will not be impacted.
* The attack is linked to cybercriminal group Scattered Spider, which has targeted airlines in the past, including Hawaiian Airlines and WestJet.
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