Tue, 12 Aug 2025
It said the tech would not replace "human decision-making" and was subject to legal oversight.
* HMRC uses artificial intelligence (AI) to monitor social media posts as part of its investigations into suspected tax cheats.
* The AI technology is used in conjunction with human oversight and will not replace human decision-making.
* Experts warn that using AI to monitor social media could lead to mistakes, particularly with fake or hacked accounts.
* HMRC claims the use of AI will allow staff to focus on helping taxpayers rather than spending time on administration tasks.
* The tax authority has been using AI for several years and is now automating its process through the use of machine learning algorithms.
* HMRC's move comes at a time when the government is facing criticism over its handling of AI research, with allegations that the national institute is at risk of collapse due to lack of funding.
>>
Terms of Use | Privacy Policy | Manage Cookies+ | Ad Choices | Accessibility & CC | About | Newsletters | Transcripts
Business News Top © 2024-2025