Mon, 27 Oct 2025
The figure could mean potentially hundreds of thousands of users show signs of mental health distress weekly.
* Around 0.07% of ChatGPT users (approximately 560,000 people) exhibit possible signs of mental health emergencies, including mania, psychosis or suicidal thoughts.
* OpenAI's AI chatbot recognizes and responds to sensitive conversations, but critics argue that even a small percentage can amount to hundreds of thousands of people due to the large user base of around 800 million weekly active users.
* The company has built a network of over 170 experts from around the world, including psychiatrists, psychologists, and primary care physicians, to advise on mental health-related conversations.
* ChatGPT's recent updates include responding safely and empathetically to potential signs of delusion or mania, as well as indirect signals of potential self-harm or suicide risk.
* The company estimates that 0.15% of users have conversations with explicit indicators of potential suicidal planning or intent.
* OpenAI is facing mounting legal scrutiny over the way ChatGPT interacts with users, including a lawsuit filed by the parents of a teenager who allegedly encouraged him to take his own life in April.
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