Tue, 11 Nov 2025

Tue, 11 Nov 2025 Lloyds' use of staff bank data during pay talks 'concerning'

The bank looked at anonymised information about spending habits, saving rates and salary increases.

* Lloyds Banking Group used data from over 30,000 staff personal bank accounts in pay negotiations.
* The banking group compared employees' spending habits to those of the wider public to justify a lower pay offer.
* A union claims it is "concerning" that the bank accessed staff accounts without permission, while Lloyds says they used "aggregated, anonymised data".
* Employees are encouraged to bank with Lloyds as part of their employment contract, and some union officials raised concerns about the comparison being used to justify a lower pay offer.
* The banking group has offered junior colleagues a 7-9% pay increase, but this was rejected by one union.
* A law firm specialist is calling for an investigation into the data collection exercise by the Information Commissioner.
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