Mon, 16 Feb 2026

Mon, 16 Feb 2026 Lloyds boss accepts concern over use of staff data in pay talks

The bank was criticised for comparing employees' spending habits to the wider public as part of wage negotiations.

* Lloyds Banking Group CEO Charlie Nunn acknowledged concerns over using staff bank account data in pay negotiations.
* He said the bank had listened and was reflecting on its tactics ahead of next year's pay talks, but stood by the approach taken.
* The use of aggregated and anonymised data was defended as ensuring compliance with regulations and common practice.
* Unions welcomed the pay agreement, but one union representative said the bank had no legitimate reason to access staff accounts.
* Lloyds will shut its Horncastle branch on August 10 as it shifts towards online services.
* The move is part of a wider trend of high-street lenders closing branches.
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