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Thu, 12 Mar 2026

Thu, 12 Mar 2026 Lloyds, Bank of Scotland and Halifax apps showed customers other users' transactions

The Lloyds Banking Group customers reported being able to view payments and charges from other sources.

* Lloyds Bank, Halifax, and Bank of Scotland customers experienced a glitch that allowed them to view transactions from other users.
* Some customers saw large sums of money being transferred, with one user seeing over £1m in unrecognizable transactions.
* The issue was reported by multiple customers across all three banks, with some experiencing panic and concern for their personal security.
* Lloyds Banking Group has apologized for the issue and stated that it has been resolved, but will be investigated further.
* A total of 26 million customers were affected, according to Lloyds Banking Group, which is the UK's largest retail and commercial banking provider.
* This is not the first time the banks' apps have experienced issues, with previous outages reported in January and February 2025.
* The incident has raised concerns about the security of digital banking systems and the potential for data breaches.
* Regulators, including the Information Commissioner's Office (ICO) and the Financial Conduct Authority (FCA), are investigating the incident.