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Fri, 13 Mar 2026

Fri, 13 Mar 2026 Qantas agrees to pay $74m over Covid-19 travel voucher refunds

The case relates to cancelled flights during the pandemic, for which customers were given credits instead of cash.

* Qantas Airways has agreed to pay A$105m (£55m; $74m) to settle a class action lawsuit over cancelled flights during the Covid-19 pandemic.
* The airline will provide cash refunds to passengers who received travel credits instead of cash for their cancelled flights between 2020 and 2022.
* The settlement is almost double the amount Qantas had expected to pay, according to its results published in February.
* The airline has not admitted liability in the case and said it would pay the sum "with no admission of liability".
* Details on how customers can claim refunds will be made soon, according to Echo Law, the legal firm leading the class action.