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Tue, 19 May 2026

Tue, 19 May 2026 NS&I to begin contacting victims of lost funds scandal

Over 30,000 estates could not be accessed due to an error identifying all of a late customer's NS&I products.
The bank has announced that it will contact those affected with holdings of £10 or more and offer them the full value of their holdings, including interest accrued since the error occurred. The funds will start being paid out in the coming months and should be completed by the first half of next year. Affected estates will also receive details on how to claim reimbursement for reasonable legal costs caused by the delay in accessing the funds, which are exempt from inheritance tax and income tax.