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Thu, 13 Aug 2026

Thu, 13 Aug 2026 I got an £89 refund – how to cancel and avoid unwanted subscriptions

After the PM announced a crackdown on subscription traps, readers share how they got into and out of unwanted plans.

* Hussein Zaaiter, 21 from West London, says cancellation processes can be "near impossible" and advises reading terms and conditions before starting subscriptions.
* Rosalinda Kwafo-Akoto, 22 from the West Midlands, warns against assuming subscriptions will automatically cancel if they're not visible on your account. She took 1.5 hours to contact customer service after being charged £9.99 for a TV trial that she thought had ended.