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Thu, 08 Oct 2026

Thu, 08 Oct 2026 Asos hackers took more personal details than first revealed, BBC finds

Retailer issues update after BBC contacted by cyber criminals who said this week's breach went beyond "basic contact details"

* Asos has confirmed that hackers have access to detailed profiles of millions of its customers, including names, addresses, phone numbers, emails, customer numbers, and dates of birth.
* The hackers also have access to search history on the website, including terms like "reclaimed vintage" and "Asos petite".
* Customers are being warned about potential impersonation scams, as the stolen information could be used to create convincing phishing attacks or email/phone calls.
* Asos has stated that no bank details or passwords were accessed in the breach.
* The company is still investigating the data breach and will contact customers directly if additional action is required.
* Cyber security experts are warning users to change their passwords as a precaution and be on alert for suspicious activity.
* Asos has assured customers that its website and app are safe to use, but recommends being cautious of unsolicited messages or calls claiming to be from the company.