Fri, 09 Oct 2026
The firm said users can no longer engage in "sustained and needless" abusive behaviour towards the tech.
The policy update has sparked debate over how we should communicate with AI tools, with some experts arguing that being polite to chatbots can lead to higher-quality answers or responses, while others see it as unnecessary and potentially wasteful. The company says the new rules apply only in extreme cases of repeated abuse, not common user frustration or model testing.
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