Sun, 11 Oct 2026
One in 10 scams reported to Citizens Advice relate to fraudsters charging for work not done, or done badly.
* Homeowners are being charged thousands of pounds by scammers posing as legitimate workmen, often for unnecessary or poorly done work.
* In the past year, Citizens Advice received 9,000 complaints about roofing work, with 2,205 suspected scams reported.
* Victims are often targeted at their homes through aggressive and intimidating doorstep sales tactics.
* A 68-year-old woman from the Midlands was left £5,500 out of pocket after a rogue builder left her roof in disrepair.
* Citizens Advice warns that scammers exploit the fact that roofs are out of sight and reach, making it difficult for homeowners to inspect the work themselves.
* To avoid falling victim to roofing scams, consumers should carry out thorough checks on traders before hiring them, gather evidence of work done, and know their rights as a consumer.
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