Mon, 19 Oct 2026
The chairman of Parliament's Public Accounts Committee says families should not be taxed through no fault of their own.
* HMRC rules state lump sum payments must be made within two years to remain tax-free
* Conservative MP Sir Geoffrey Clifton-Brown warns that affected families could face an "unjust" tax bill
* Existing avenues for compensation, such as the Pensions Ombudsman, may not resolve complaints quickly enough
* 1,643 outstanding cases of bereavement or death in service are more than 100 days old
* Capita, the outsourcing firm administering the Civil Service Pension scheme, inherited a backlog of over 86,000 cases
* Problems persist despite a two-year transition period to prepare for takeover
* Retired civil servants and bereaved families left waiting months for pension payments
* Some facing difficulty paying bills, with others needing money just to survive
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