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Tue, 10 Nov 2026

Tue, 10 Nov 2026 Qantas to outsource 850 local jobs with most roles moving to India

The Australian airline said the move was aimed at modernising its IT systems and noted the impact of AI.

* Qantas will outsource 850 local corporate jobs to Accenture, with most roles moving to India.
* The job cuts will begin in mid-2027 and affect finance, procurement, people and marketing roles.
* Qantas CEO Vanessa Hudson apologized for the "hard news" of the job cuts, citing the need to modernize IT systems due to rapid changes in technology and AI.
* The airline spends over AU$1bn a year on technology and has 1,000 legacy applications that were never designed to work together.
* Accenture will help Qantas redesign and simplify its corporate functions, reducing duplication and allowing staff to focus on value-creating work.
* Staff affected by the job cuts will be redeployed where possible, including new roles in Australia.
* Thousands of Qantas staff already use AI in their daily work.